Defining HCI: Meditations on Human Factors

Sine Qua Non

Sine Qua Non - Without Which it Could Not Be

One of my ‘A History of HCI in 15 Papers’

The January 2010 issue of Interacting with Computers (Volume 22 Issue 1 / http://dx.doi.org/10.1016/j.intcom.2009.11.005) is a Festschrift Special Issue for John Long. This is a special issue dedicated to John  because,  as the editors (Alistair Sutcliffe and Ann Blandford) say:

John Long is one of the founders of our discipline in the UK and contributed significantly to the emergence of HCI in the international arena.

In this case, the issue makes up a Festschrift edition in honour of Long’s contribution to Human Computer Interaction and the science of design more broadly, and these papers [2, 3] make extensive reference to Long and Dowell’s 1989 paper [1] to motivate their arguments and contextualise the emergent HCI domain.

Both papers [2, 3] make some reference to the positivist / anti-positivist debate which I don’t really want to discuss further, I expect you’ll know where you stand on this subject and you’ll need to read both papers to fully understand the arguments and issues. Safe to say, that the writing of these paper will be affected by the authors view on it, and so will this post – so in the interests of full disclosure I’m a positivist, in the style of Hawking and Dawkins, if I’m anything.

Now from my reading, Carroll [2] seems to be and anti-positivist who see’s the craft based design world as the one which has contributed most to the HCI domain. I’m not particularly sympathetic to this view and I don’t share Carroll’s thoughts that:

Craft innovations drive HCI science… Throughout the history of HCI the truly game changing innovations have tended to be craft-based. The pivotal design concept of direct manipulation, and the early scientific accounts of it are a case in point.

Dix [3] on the other hand, doesn’t have such a single case argument; indeed Dix sees HCI:

For the researcher this formative creation of an experimental prototype is NOT the research itself, but merely the preparation for the research; and for the practitioner the understanding they gain is primarily in order to design better systems now, not establish fundamental knowledge for 10 or 20 years’ time. I usually distinguish between HCI as an academic discipline and HCI as a design discipline. The latter concerns using skills, knowledge and processes in the production of devices, software and other artefacts that in some way influence human interactions with computers (or more generally technology). The former, HCI as an academic discipline, is the study of situations involving people and technology (note, the series name of the British HCI conference), the design practices involved in such situations, and tools and techniques that are or can be used in either.

I really like this view but I’d go one further – certainly to make the definition relevant to my own work – and add to the research definition:

or the behavioural and cognitive aspects of human experience which can only, or more easily, be facilitated by the interaction of people and technology.

So why does any of this matter? It seems to me that all disciplines must at any-time be able to share a common understanding of what they are and what their purpose is. Only then can we understand how they affect other domains, where they lay in those domains, and what there contributions are. HCI is a very young discipline with a high degree of cross-disciplinary effort, and outcomes both in terms of research and practice. If we cannot define ourselves then what chance of making a case for fundamental research funding, for HCI training and education, or for shared definitions understanding and knowledge , do we have?

References

  1. Long, John and Dowell, John (1989). Conceptions of the discipline of HCI: craft, applied science, and engineering Proceedings of the fifth conference of the British Computer Society, Human-Computer Interaction Specialist Group on People and computers V, 1 (1), 9-32 : 10.2277/0521384303
  2. Carroll, J. (2010). Conceptualizing a possible discipline of human–computer interaction Interacting with Computers, 22 (1), 3-12 DOI: 10.1016/j.intcom.2009.11.008
  3. Dix, A. (2010). Human–computer interaction: A stable discipline, a nascent science, and the growth of the long tail Interacting with Computers, 22 (1), 13-27 DOI: 10.1016/j.intcom.2009.11.007

Note
The last two papers [2, 3] are published within the official publication of the British Computer Society, ‘Interacting with Computers’ (Volume 22, Issue 1, Pages 1-74, January 2010), which has an Impact Factor of 1.103 1.698 and a running 5-Year Impact Factor of 1.174 1.911 as of 2009 (thanks to Markel Vigo for updating me on these).

WordPress Accessibility [#accessibility #a11y]

Wordpress.com Front Page

Wordpress.com Front Page

I was recently ask to perform a barrier walkthrough on the wordpress.com front page. As a side note I must say that Firefox with Firebug proved really useful when it came to answering some of the more code/css based questions in the walkthrough.

In the end the page did quite well but it’s a kind of internal mash-up with what looks like different coders developing different parts of the page. Now this may prove a problem in general as there will be very little a consumer of inaccessible mash-up components can do to make the whole accessible. This maybe isn’t true for WordPress as they have control over all parts of the system (I imagine).

So the central part of the content listing the ‘Freshly Pressed’ blog choices is laid out using DIVs with images as background css and therefore without ALTs (maybe no big problem) however the links are all SPANs with JS highlighting and externally generated hyperlinks without TITLE attributes.

The right column is coded in standard HTML but without IMG ALTs or HREF TITLEs.

The footer on the other hand has TITLEs in the As as well as ALT attributes in the IMG elements, and when IMGs are enclosed in A elements the TITLE is left out so that it doesn’t conflict with the image ALT.

The main problem is the ability to tab over or skip over the top login bar (not shown here) – this means you just can’t get your focus into the selected blogs.

But more interestingly we can see the different types of accessibility awareness of the WordPress developers or the different emphasis which is placed on accessibility by different parts of the organisation.

W4A2011 Early Picks [#accessibility #a11y #w4a11]

W4A2011 This year’s W4A will fast be upon us. Accommodation has been booked, travel has been finalised, tickets have been bought, and suitcases are about to be packed for the annual Web accessibility conference, a conference I enjoy the most.

In the spirit of anticipation I decided to look through the Provisional Programme offered this year to see if there are any interesting papers which looked a little different from usual. The first is a surprising submission from Ricardo Baeza-Yates (Yahoo! Research, Spain) of information retrieval and search fame, co-authored with Luz Rello of the Universitat Pompeu Fabra (Spain). Their submission looks really interesting and is titled, ‘Estimating Dyslexia in the Web‘, they say:

In this study we present an estimation of texts containing English dyslexic errors in the Web. A classification of lexical errors is proposed and unique dyslexic errors were distinguished from other kind of errors due to spelling and grammatical errors, typos, OCR errors and errors produced when English is used as a foreign language. A representative sample of each kind of error was used to calculate a lower bound for the prevalence of dyslexia in the Web. Although dyslexia has been studied in the context of Web accessibility, to the best of our knowledge, an estimation of Web texts containing dyslexic errors was unknown. Our results are useful to tackle future work in Web accessibility among dyslexic users focusing not only in the interface but also in the text content.

The next interesting paper comes from our general chair Leo Ferres and is co-author José Fuentes both the Universidad de Concepción (Chile). They return to the accessibility of mathematical formulas and particularly those found on Wikipedia – ‘Improving Accessibility to Mathematical Formulas: The Wikipedia Math Accessor‘:

Mathematics accessibility is an important topic for inclusive education. We tackle the problem of accessing a large repository of mathematical formulas, by providing a natural language description of the more than 350,000 Wikipedia formulas using a well-researched sub-language targetting Spanish speakers, for whom assistive technologies, particularly domain-specific technologies like the one described here, are scarce.

Just looking at the programme there are too many good papers to pick out especially those from the Google student awards and the Microsoft challenge, but these two papers certainly whet my appetite and should give you a good indication of the kind of work you’re likely to see.

One final thing, if the conditions are right and the network is working I may try to stream a USTREAM live feed from the conference hall for all those who cannot attend. This will be split into sessions, however, as this is the first year using this technology I’m making no promises!

Open Access at a Price

Open AccessI was recently offered the ability to publish one of my journal papers in a reputable journal but ‘Open Access’. The facility for me to do this was at the bargain price of $3250. I also considered using PLoS ONE via the public library of science, but at approximately $1000 per article again the price seemed to preclude publication.

I understand the rational of open publication but it seems to me at these prices the ‘open’ aspects are not really being transferred to the author, only the reader, and therefore the suggestion of increased citation. If this is the case – are Open Access journals affording scientists, who can pay, increased citations?

At $3000 a paper, and only $30 to view a single paper in most conventional digital libraries I can gain access to around 300 – 100 (oh my terrible maths – amended 14 Feb 2011) papers for the price of publishing one, how can this be right? When I publish – I first submit a draft, once accepted I copy edit, make corrections, place the paper in a ‘camera ready format’ and send it on it’s way – when published it looks very similar to my final ‘camera ready copy’. How does placing this on a server cost between $1000 and $3000?

It seems to me Open Access journals were founded on fairness and free access, but this should not be at the expense of the author. I understand monies need to come from somewhere but penalising the author will just force them to publish in conventional journals or circumvent the publishers systems. As far as I’m aware the public library doesn’t charge an extortionate amount for publishers to place books with them – I suggest then – than neither should PLoS or similar.