Of Chocolate and Human Factors

Different operating modalities are useful for providing a personalised experience and a one-size fits all approach is not the way forward. Indeed, I wonder if universal design, or participatory design just encourage a product which is acceptable to all but desired by none.

Single User Studies Considered Useful

What I hear you cry, “single user studies can’t be valid, even ethnography’s have more than one user”. Well that’s what I was saying before reading Dix 2010.